Car Toyota
How to file a complaint again Toyota Car dealer?
Can anyone advise me how to file a complaint for a Toyota that I bought two years ago. I noticed the new car was hestitate to accelerate from time to time when we bought it two years ago. I took it back to the dealer few times and they could not find out the cause until recently they said it was something wrong with the transmission. They will fix it (still under warranty) but I am kind of upset. I want to take it to the corporate office level. Sincerely need your help. Thanks so much in advance
You can contact the Toyota Customer Experience Center at (800) 331-4331 or by mail at:
Toyota Motor Sales, U.S.A., Inc.
19001 South Western Ave.
Dept. WC11
Torrance, CA 90501
While Toyota would be more than happy to assist you if you had any complaint regarding the experience that you had at this dealership, you may have more success in obtaining a result more to your satisfaction by contacting the dealership directly and asking to deal with the customer service manager. Above all else, you will get the furthest, and the representatives will be more willing to work something out with you, if you state your complaints clearly, citing specific examples, and be reasonable in your expectations of the outcome.
Classic Toy Room – ‘08 TOYOTA PRIUS Matchbox car review
